Protocol Plan Overrides

Modified on Tue, 19 Nov at 4:01 PM

Release Date: 11/19/2024
Modified Date: 11/19.2024


Display protocols allow users to connect to their remote Windows, Linux or Mac desktop as if they were

working on it locally.  The Connection Broker uses 'protocol plans' to determine which protocol is used for the connection and the configuration option settings.   By default, the Connection Broker uses the protocol plan defined in the user's Policy - Pool configuration.   There may be times when you want to override this protocol definition for reasons such as an application used on the desktop, the location where the user is working from, or a user preference for a different protocol.    


Protocol Plan Priorities

Protocol Plans can be defined in four pages.    The Connection Broker follows th  



1. Resources > Desktop page

The Connection Broker first looks at the desktop record, to determine it's protocol plan.




2. Resources > User page

If the desktop did not have a protocol plan defined, the Connection Broker checks the user record.





3. Configuration > Location page

If the user did not have a protocol plan defined, the Connection Broker checks if the client is a

member of a location, and it's definition.






4. Configuration > Policy - Pools tab

If the desktop, user or client location did not have a protocol plan defined, the Connection Broker

uses the plan assigned in the Policy, for the pool.




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